Product

One operating system for the whole clinic day.

Microdoc connects patient access, the diary, clinical work, communication, billing, and review around one patient journey.

Start with the modules your clinic needs; they work alongside the systems you run today. Adopt more over time until Microdoc is the system of record for patients, diary, documents, and billing. See how clinics move in.

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What's included

Twelve capabilities, four jobs.

Every capability has its own page. Start anywhere; they share one patient record, one diary, and one review queue.

Front door

Fewer interruptions. No lost requests.

AI Phone Calls and routing Scheduling Calendar and availability Patient Messaging SMS, email, WhatsApp

Clinic workflow

The clinical plan becomes finished work.

Ambient Scribe Consult capture Dictation Letters and reports Questionnaires Intake and alerts Documents and Forms Structured paperwork

Patient and revenue

Clearer patient journeys. Faster collections.

Patient Portal Patient self-service Billing Accounts and payments Insurance Claims Claims and evidence

Control layer

Routine work moves. Judgment stays human.

AI Assistant Controlled delegation Unified Inbox One review queue

How they combine

Every capability contributes to one workflow.

Choose part of the clinic day, then open any capability to try a real scenario.

Choose part of the clinic day

Front door

Turn incoming demand into organised work.

Calls, booking requests, and patient replies arrive with the patient, intent, and next action already attached.

1 AI Phone Answer routine calls, capture intent, link the call to the patient, and escalate only what needs a human. 2 Scheduling Book, move, confirm, and protect appointments across booking links, requests, working hours, services, locations, and reminders. 3 Patient Messaging Keep patient communication threaded, logged, and attached to the patient instead of scattered across phones and inboxes.
Fewer interruptions. No lost requests.

Connected clinic day

The handoffs stay attached.

Follow one piece of work: a call becomes a booking, a consultation, a letter, an invoice, and a payment without anyone re-entering it.

Explore clinic solutions
Call Tue 09:41 A patient calls about knee pain after a fall. Captured
Diary Tue 09:43 Booked with the right clinician for Thursday 09:00. Booked
Consult Thu 09:24 The consultation is captured and the plan agreed in the room. Recorded
Documents Thu 09:31 The GP letter and clinical note are drafted from the plan. Ready to sign
Billing Thu 09:40 The invoice is raised and a payment link sent with the summary. Sent
Patient Thu 19:32 The patient pays on their phone; the journey updates end to end. Paid

Patient state underneath every workflow

Calls, bookings, documents, billing, questionnaires, and messages all attach to the patient workspace.

Human control where judgment matters

Routine work can move quickly while sensitive communication, claims, and workflow changes stay reviewable.

One operational queue

Doctors and staff can work from a shared queue instead of rebuilding context across phones, inboxes, calendars, and notes.

Moving in Send an export today and review your practice in Microdoc tomorrow. The move runs overnight, and go-live is your sign-off. Security GDPR-aligned handling of clinical data, EU hosting, and explicit review before anything leaves the practice. Pricing €200 per doctor per month with unlimited admin accounts, plus usage billed as it happens.

See the product around your clinic workflow.

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