Solutions
Start with the pressure you want to remove.
Each solution combines several product capabilities around one clinic outcome.
Book a demoBuilt for real clinic work
Calls and patient access
01Answer demand without overwhelming reception.
Microdoc answers routine calls, captures patient intent, handles straightforward requests, and gives staff one queue for everything that needs a person.
The front desk starts with organised work instead of a ringing phone and scattered messages.
Scheduling and waitlists
02Protect the diary and recover avoidable gaps.
Booking rules, appointment requests, confirmations, cancellations, waitlists, and patient self-service work against one live calendar.
Openings return to useful clinic time without manual call-arounds.
Consultation and documentation
03Finish clinical follow-up before it becomes a backlog.
Microdoc prepares the chart, captures the consultation, and turns the agreed plan into reviewable notes, letters, forms, and appointments.
The doctor leaves the consultation with the next work prepared, not waiting to be recreated later.
Before the appointment
04Prepare patients before they enter the room.
Questionnaires, forms, reminders, and portal tasks collect the right information before the appointment and flag answers that need attention.
The consultation starts with usable information rather than missing forms and repeated questions.
Billing and claims
05Collect revenue without a separate admin chase.
Invoices, patient balances, payment links, insurer forms, and supporting evidence stay attached to the same patient journey.
Accounts work starts from visible balances and prepared evidence instead of spreadsheets and inbox searches.
Automation and oversight
06Keep automated work visible and controlled.
Microdoc prepares routine work, keeps sensitive changes approval-gated, and collects calls, messages, documents, claims, and proposals into one decision queue.
The clinic can automate more because ownership, evidence, and approval remain explicit.
Product underneath
Solutions share one operating layer.
The same patient, calendar, documents, communication, billing, and review state carry across every use case.