Solutions

Start with the pressure you want to remove.

Each solution combines several product capabilities around one clinic outcome, and each card below ends with one real run of that work.

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Calls and patient access

Answer demand without overwhelming reception.

Microdoc answers routine calls, captures patient intent, handles straightforward requests, and gives staff one queue for everything that needs a person.

09:42 Reschedule handled on the call; Tuesday 11:20 confirmed. Booked
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Scheduling and waitlists

Protect the diary and recover avoidable gaps.

Booking rules, appointment requests, confirmations, cancellations, waitlists, and patient self-service work against one live calendar.

09:14 Cancelled slot refilled from the waitlist. Refilled
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Consultation and documentation

Finish clinical follow-up before it becomes a backlog.

Microdoc prepares the chart, captures the consultation, and turns the agreed plan into reviewable notes, letters, forms, and appointments.

10:36 Note, letter, form, and review drafted from one consult. Approved
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Before the appointment

Prepare patients before they enter the room.

Questionnaires, forms, reminders, and portal tasks collect the right information before the appointment and flag answers that need attention.

On arrival New anticoagulant flagged from the intake answers. Flagged
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Billing and claims

Collect revenue without a separate admin chase.

Invoices, patient balances, payment links, insurer forms, and supporting evidence stay attached to the same patient journey.

Thu 19:32 Patient paid the visit invoice from their phone. Paid
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Automation and oversight

Keep automated work visible and controlled.

Microdoc prepares routine work, holds sensitive changes for approval, and collects calls, messages, documents, claims, and proposals into one decision queue.

08:10 41 items done overnight; three held for approval. Held
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Product underneath

Solutions share one operating layer.

The same patient, calendar, documents, communication, billing, and review state carry across every use case.

Capture Route Complete Review

Every solution runs the same four stages against the same patient, calendar, document, billing, and review state. Routine stages complete on their own; review is where your team decides.

See the loop on the product overview