Calls and patient access
Microdoc answers routine calls, captures patient intent, handles straightforward requests, and gives staff one queue for everything that needs a person.
The front desk starts with organised work instead of a ringing phone and scattered messages.
Book a demo“Hi, it’s about my appointment on Thursday — I need to move it to next week.”
Reception sees one log entry, not one interruption.
How it works
01
Capture calls and messages whenever patients make contact.
02
Link the patient, request, urgency, and relevant appointment.
03
Resolve routine work or hand over one clear action.
What changes
Fewer missed calls
Clear ownership
Urgent requests surfaced sooner
Especially useful for
Product capabilities
AI Phone
Answer routine calls, capture intent, link the call to the patient, and escalate only what needs a human.
Patient Messaging
Keep patient communication threaded, logged, and attached to the patient instead of scattered across phones and inboxes.
Scheduling
Book, move, confirm, and protect appointments across booking links, requests, working hours, services, locations, and reminders.
Unified Inbox
Collect calls, messages, dictations, reports, claim reviews, and workflow recommendations into one action surface.