01
Answer
Capture calls and messages whenever patients make contact.
Solutions
Calls and patient access
Answer demand without overwhelming reception.
Microdoc answers routine calls, captures patient intent, handles straightforward requests, and gives staff one queue for everything that needs a person.
Book a demoOutcome
The front desk starts with organised work instead of a ringing phone and scattered messages.
How it works
Three connected steps.
02
Understand
Link the patient, request, urgency, and relevant appointment.
03
Route
Resolve routine work or hand over one clear action.
What changes
Fewer missed calls
Clear ownership
Urgent requests surfaced sooner
Especially useful for
Consultant practicesGP practicesBusy reception teams
Product capabilities
AI Phone
Answer routine calls, capture intent, link the call to the patient, and escalate only what needs a human.
Patient Messaging
Keep patient communication threaded, logged, and attached to the patient instead of scattered across phones and inboxes.
Scheduling
Book, move, confirm, and protect appointments across booking links, requests, working hours, services, locations, and reminders.
Unified Inbox
Collect calls, messages, dictations, reports, claim reviews, and workflow recommendations into one action surface.