09:12 Cancellation for Tuesday 14:30; the slot opens. Open
09:12 Waitlist checked: three patients match the slot. Offering
09:13 Offer sent to the first match. Sent
09:14 Offer accepted; both patients confirmed. Refilled
The gap lasted two minutes.
Solutions Diary event Example run
Scheduling and waitlists
Protect the diary and recover avoidable gaps.
Booking rules, appointment requests, confirmations, cancellations, waitlists, and patient self-service work against one live calendar.
Openings return to useful clinic time without manual call-arounds.
Book a demoHow it works
Three connected steps.
01
Capture
Collect the appointment need and patient preferences.
02
Match
Apply service, clinician, location, timing, and payment rules.
03
Fill
Confirm the booking or offer a released slot to the waitlist.
What changes
Fewer empty slots
Less booking administration
Clearer patient confirmations
Especially useful for
Specialist clinicsHigh-volume practicesMulti-clinician teams
Product capabilities
Scheduling
Book, move, confirm, and protect appointments across booking links, requests, working hours, services, locations, and reminders.
Patient Portal
Let patients request appointments, accept waitlist offers, view chart context, and pay bills through a secure-link portal.
Patient Messaging
Keep patient communication threaded, logged, and attached to the patient instead of scattered across phones and inboxes.