Day in the life
Example workflow
A patient asks for an urgent callback. Microdoc links the call to the patient record, captures the transcript excerpt, and places one callback item in the inbox.
Services
Calls and routing
AI Phone
Answer routine calls, capture intent, link the call to the patient, and escalate only what needs a human.
Live workflow row
How this appears inside the clinic day
Urgent callback
Front desk
Urgent callback Return call
What the clinic sees
Live call board, call history, escalation queue, patient-linked call detail.
Patient record
Calendar
Voice settings
Unified inbox