Inside the clinic
What the team sees
Live call board, call history, escalation queue, patient-linked call detail.
Product
Calls and routing
Every call answered. The right work handed over.
Microdoc answers routine calls, understands why the patient is calling, links the right patient, and gives staff one clear next action.
Book a demoClear boundaries
Clinical questions, urgent symptoms, and uncertain requests are handed to staff. The caller is never given a clinical decision by the phone system.
AI Phone playground
Take a call through the clinic front door.
Choose what the patient is calling about, then move the call from answer to outcome.
- 1 Answer
Greet the caller and capture the request.
- 2 Understand
Match the patient, intent, and urgency.
- 3 Resolve
Complete routine work or hand over one clear item.
Choose a scenario
Returning patient · phone match
Incoming call · 08:12
Incoming
“My leg pain is much worse this morning. Could someone from the clinical team call me back today?”
Connected by design
Patient record
Calendar
Voice settings
Unified inbox